1. Your agreement with us
These Terms and Conditions (“Terms”) apply to Shellel’s mobile apps, website, AI nutrition coaching, and related services (together, the “Services”). By creating an account or using the Services, you agree to these Terms and our Privacy Policy.
If you do not agree, do not use the Services. You must be at least 18 years old and legally able to enter into this agreement.
2. What Shellel provides
Shellel offers tools for meal logging, nutrition estimates, habit tracking, educational content, progress insights, and AI-generated wellness coaching. Features may differ by device, location, app version, or subscription plan.
Nutrition values, food matches, recommendations, and AI responses are estimates. Food preparation, portion sizes, source data, and the context you provide can change the result. Review information critically, especially if you have allergies, are pregnant, take medication, or manage a medical condition.
3. Your account
- Provide accurate information and keep account and wellness details reasonably current.
- Keep access to your Google or Apple sign-in account secure and do not share your Shellel account.
- Tell us promptly if you suspect unauthorised access or activity.
- Take responsibility for activity performed through your account unless caused by our failure to use reasonable safeguards.
4. Content you provide
You keep ownership of meal entries, photos, messages, feedback, and other content you submit. You give us a limited, worldwide licence to host, process, reproduce, and display that content only as needed to provide, secure, and improve the Services and as explained in our Privacy Policy.
You confirm that you have the right to submit your content and that it does not unlawfully expose another person’s private information or infringe their rights.
5. Acceptable use
You must not use the Services to:
- break the law, harm another person, harass, threaten, or submit unlawful or abusive content;
- access another person’s account or collect their information without permission;
- probe, bypass, disrupt, overload, reverse engineer, or introduce malicious code into the Services except where applicable law expressly permits otherwise;
- automate access, scrape, copy, resell, or commercially exploit the Services without our written permission;
- misrepresent AI-generated or nutrition information as professional medical advice.
6. Subscriptions and payments
Some features require a paid subscription. The price, billing period, trial terms, and renewal details shown before purchase form part of these Terms. Purchases are processed by Google Play, the Apple App Store, or another identified store, and that store’s billing terms also apply.
- Subscriptions renew automatically unless you cancel through the store before the renewal deadline shown there.
- Deleting Shellel or deleting your account does not automatically cancel a store subscription.
- Refunds and billing disputes are handled under applicable law and the store’s refund rules.
7. Privacy
Our Privacy Policy explains what personal data we collect, how it is used, and the choices available to you. It forms part of your agreement with us.
8. Shellel’s materials
The Services—including software, design, branding, original content, and compiled data—belong to us or our licensors and are protected by applicable intellectual-property laws. We give you a personal, limited, revocable, non-exclusive, non-transferable right to use the Services for their intended purpose while these Terms apply.
9. Availability and changes
We work to keep the Services useful and available, but do not promise uninterrupted or error-free operation. We may maintain, change, add, or retire features. When a material change affects a paid feature or your rights, we will provide reasonable notice where practicable and follow applicable law.
10. Suspension, termination, and deletion
You may stop using the Services at any time and request account deletion. We may restrict or end access if you materially or repeatedly breach these Terms, create a security or legal risk, or fail to pay for a paid service. Where appropriate, we will give notice and a reasonable opportunity to resolve the issue.
See Delete Account for the deletion process. Provisions that naturally continue—such as payment obligations already incurred, intellectual property, disclaimers, and dispute terms—survive termination.
11. Responsibility and liability
Nothing in these Terms excludes rights or remedies that cannot legally be excluded. To the fullest extent permitted by applicable law, Shellel is not responsible for indirect, incidental, special, or consequential loss, or for decisions made from inaccurate user input, third-party services, nutrition estimates, or AI-generated information.
If we are liable for a claim connected with a paid service, our total liability will not exceed the amount you paid for that service during the 12 months before the event giving rise to the claim, unless applicable law requires a different result.
12. Governing law and disputes
These Terms are governed by the laws of India. Courts with competent jurisdiction in India may hear disputes, subject to any consumer-protection rights or mandatory dispute forum that applies to you. Before starting formal proceedings, please contact us so we can try to resolve the concern fairly.
13. Changes to these Terms
We may update these Terms when the Services or legal requirements change. We will post the revised version and update the date above. For material changes, we will provide additional notice and request acceptance when required. Continuing to use the Services after an effective update means you accept the revised Terms where permitted by law.
14. Contact
Questions about these Terms can be sent to [email protected].